5 Areas to Consider When Choosing a Security Company

1. Location
On the one hand, it seems that choosing a security provider in your local area would be the obvious choice. After all, even the best designed and most up to date systems break down on occasion. Isn’t it best to have a local security provider who can perform on-site maintenance at the drop of a hat?

Actually, today’s technology means that on-site maintenance is becoming less and less important. Access control system providers now have the ability to log into your facility’s system remotely and troubleshoot any issues. Many of these issues can be addressed remotely, too, getting your system back up and running right away.

2. Experience
When selecting a company for security, you want a provider with plenty of experience with access and wander control systems. More specifically, however, you should consider whether the company has experience with long term care facilities.

Long term care facilities have unique needs that differentiate them from other secure facilities. Going with a company that specializes in providing access control for long term care facilities can dramatically improve your overall experience.

3. Expertise
Whether you’re tasked with facility management or maintenance, you have a lot on your plate — and you can’t be an expert in everything. That’s why it’s important to choose a security provider that offers genuine expertise when it comes to access control.

As with anything else, you get what you pay for. Investing in a company with a high level of expertise will give you peace of mind as a facility manager.

4. Training
An access control system is only effective if your facility staff understand how to use it. Does the security company you’re considering provide training for staff members? This is absolutely essential: if you’re going to spend the money on a quality system that’s been installed by skilled professionals, you want to ensure that your staff can utilize all of its capabilities.

5. Service Contracts
Perhaps most importantly of all, you want to go with a company that offers a comprehensive service contract. Choosing an access control provider that will handle all of your maintenance and service needs in-house makes things much easier in the long run. Rather than attempting to communicate with multiple companies to account for multiple needs, you’ll have a single go-to contact with your security provider who can handle any issues that might arise.

We can’t stress enough how important a service contract can be. Comprehensive customer support will include 24/7 system support, proper system certification, access to the right spare parts when needed, and more. You’ll also be in a better position when it comes to preparedness for regulatory inspections.

Learn more about our Security and Access Control Solutions for Long-Term Healthcare Facilities by visiting www.pmtsecurity.com/security-and-access-solutions-for-long-term-care/