How to change the IP Address of a installed Controller in OMNIA

Before You Begin

Before modifying controller network settings:

• Confirm you have administrator access to OMNIA
• Verify the new IP address is available on the network
• Ensure you know the correct subnet mask and gateway information
• Confirm communication with the controller before making changes

Incorrect network settings can result in communication loss between the controller and server.

Open Network Settings in OMNIA

Inside OMNIA:

1. Open the software
2. Navigate to:

Setup > Networking > Network Settings

This section allows you to manage controller communication and network configuration directly from the OMNIA platform.

Choose the controller you want to modify from the available list.

Before applying changes, confirm you are working with the correct device and verify the existing IP information.

Before assigning a new address, verify the IP is not already in use on the network.

Using Command Prompt:

ping 192.168.100.1 -t

Replace the example IP above with the address you plan to assign.

This performs a continuous ping test to help determine whether another device is responding on that address. To stop the test:

CTRL + C

Verifying availability first helps prevent network conflicts and controller communication issues.

Enter the following information:

• IP Address
• Subnet Mask
• Gateway

Then:

• Check the box to make the address static
• Enter the controller password

Default password:

masterkey

Select the check mark to save the configuration.

Important Configuration Note

When configuring the controller:

• Do NOT select “Safe IP”

Using the incorrect option may prevent the desired network settings from applying correctly.

After Saving Changes

Once the configuration is saved:

• Allow the controller time to update
• Verify communication is restored
• Confirm events and transactions are reporting normally
• Test reader and door functionality if applicable

If communication does not resume, verify routing, subnet configuration, firewall rules, and physical network connectivity.

Why Proper IP Management Matters in Access Control

Access control systems rely heavily on stable network communication between controllers, servers, readers, and integrated systems.

Improper IP management can lead to:

• Controller communication failures
• Delayed transactions
• Lost event reporting
• Integration interruptions
• Troubleshooting complexity

Using static addressing and documented network standards helps improve long-term system reliability and maintainability across multi-site or enterprise deployments.