Technical Bulletins

Set a PMT Security Device IP Address via Laptop

How to Set the IP Address of a PMT Security Device by Directly Connecting With a Laptop

When a PMT Security controller cannot be discovered on the network, the issue is often related to an unknown or misconfigured IP address. This situation commonly occurs during initial installation, device replacement, or when equipment is moved between sites.

This guide is written for technicians and system integrators who need a reliable, field-tested method to assign an IP address by directly connecting a controller to a laptop. The steps below reflect standard PMT Security deployment practices and ensure the device can be safely configured and returned to the network without disrupting system communication.

The OMNIA Discovery Tool is required to perform this task. It is included in the OMNIA software suite after installation.

If OMNIA is not yet installed on your laptop, visit our download center and access OMNIA.exe, and install it. After installation, an OMNIA folder will be located on your C: drive.

Step 1 — Connect the Device to Your Laptop

Use an Ethernet cable to connect the access controller directly to your laptop or PC via its Ethernet port.

Laptop with Direct Connection using Ethernet Cable

Step 2 — Restore the Controller to Factory Defaults

If the controller’s IP address cannot be found:

Change Dip switch one to ON, then power cycle the device.
Keep Dip switch one ON for at least 45 seconds.
Set dip switch one back to OFF.

After this process, the controller will revert to the default IP address of 192.168.100.1.

Configure Your Laptop’s Network Settings

If Your Laptop Is Using Automatic IP

Open View Network Connections from the Windows search bar.
Right-click the Ethernet network adapter and select Properties.
Double-click Internet Protocol Version 4 (TCP/IPv4).

Choose Use the following IP address.
Enter an IP address on the same subnet as the device’s default IP (e.g., 192.168.100.x, but not .1).
Set the subnet mask to 255.255.255.0.
Enter 192.168.100.1 as the default gateway.
DNS server can be any valid DNS — for example, 8.8.8.8 and 8.8.4.4.

Screenshot of Internet Protocol Properties

This configuration will not interfere with device communication.

You can confirm your laptop’s settings by opening Command Prompt and typing ipconfig.

If Your Laptop Already Uses a Static IP

In the IPv4 Properties window, select Advanced….
Under the IP addresses section, click Add….
Add an IP address in the 192.168.100.x range (again, not .1).
Set the subnet mask to 255.255.255.0.
Use 192.168.100.1 as the gateway address.

Close both windows once the new address has been added.

If Your Laptop Already Uses a Static IP

In the IPv4 Properties window, select Advanced….

Under the IP addresses section, click Add….
Add an IP address in the 192.168.100.x range (again, not .1).
Set the subnet mask to 255.255.255.0.
Use 192.168.100.1 as the gateway address.

Close both windows once the new address has been added.

Use the OMNIA Discovery Tool

Navigate to: C:\OMNIA\bin64

Open the Discovery Tool.
Choose either:
- Search for Devices (Subnet) — automatically scans the network, or
- Search for Device (By IP) — enter 192.168.100.1 (the default) and click OK.
When the device appears in the results, double-click it to open its network settings.
Set the following:
- Static IP
- Desired IP Address
- Subnet Mask
- Gateway
Use masterkey as the password.
Click Save — you will see a confirmation message.

Important Notes

Do not select Safe IP — this setting limits communication only to the laptop and prevents network access.
Enter the correct subnet mask and gateway — incorrect values can prevent the device from communicating properly once it is placed back on the network.

What’s Next?

Once the device’s IP configuration has been saved:

Proceed with system integration or software setup
Install the device on your network

Frequently Asked Questions (FAQs)

Why can’t my PMT Security device be discovered on the network?

If the device has an unknown, incorrect, or unreachable IP address, it may not respond to network discovery tools. In these cases, a direct laptop connection is required to manually assign a valid IP address.

Do I need OMNIA installed to change the IP address?

Yes. The OMNIA Discovery Tool is included with the OMNIA software installation and is required to locate the device and update its network settings.

What happens if I select Safe IP in the Discovery Tool?

Safe IP restricts communication to the local laptop only. This setting should not be used when configuring a device for normal network operation.

What is the default IP address after factory reset?

After restoring the controller to factory defaults using dip switch 1, the device will use the default IP address 192.168.100.1..

What password is required to change the device IP settings?

Use masterkey when prompted in the OMNIA Discovery Tool.

What IP address should my laptop use during direct connection?

Your laptop must be set to an IP address on the same subnet as the controller, such as 192.168.100.x (excluding .1), with a subnet mask of 255.255.255.0.

Need further assistance?

Submit a Support Ticket

Technician Resource

Setting IP addresses in the field doesn’t need to slow you down.

Download our Technician Checklist: Setting a Device IP via Laptop — a concise, step-by-step reference designed for on-site troubleshooting and commissioning.

Akuvox R20 Wiring Diagram to Wiegand Reader Module (WRM)

How to wire an Akuvox R20 to a Wiegand Reader Module

Need further assistance?

Submit a Support Ticket

FAQ

General

Technical Bulletins

Access Control

AmanoNet

Nexxus220

Omnia

Omnia Lite

PM Tronics Hardware

Amano Readers and Credentials

Legacy Hardware

Partner Products

Video Management Systems

Cathexis Video (Amano Vision)

AmanoDVMS

Vision

Basic Setup Guide: Akuvox

Akuvox R20A Doorphone and C315 Indoor monitor

Basic Setup Guide: Akuvox

Akuvox R20A Doorphone and C315 Indoor monitor

How to Configure the Akuvox R20A and C315 Indoor Monitor

Basic Setup Guide:

Akuvox R20A Doorphone and C315 Indoor monitor

Akuvox R20A Doorphone

Connect the unit to the network, using a web-browser, browse the R20A device homepage by typing the IP address into the browser address bar, you will be required to log in.

Default credentials are user: admin, password: admin

On first login, you will be required to change the default password.

The password must be at least eight characters long containing one uppercase letter, one lowercase letter, and one digit.

ENSURE THAT YOU RECORD THE NEW PASSWORD.

Browse to NETWORK \ BASIC and set the unit to use a STATIC IP, fill in the IP information as required or as provided by the customer.

Set your timezone: Go to PHONE \ TIME \ LANG and set the timezone.

Akuvox C315 Indoor monitor

On power-up, select ‘ETHERNET’ or ‘WIRELESS’ depending on your needs and run through the setup wizard. Be sure to uncheck the ‘DHCP’ box. Choose a theme and tap ‘DONE’

Connect the unit to the network, using a web-browser, browse the monitor homepage by typing the IP address into the browser address bar, you will be required to log in.

Default credentials are user: admin, password: admin

Browse to SECURITY \ BASIC and change the admin password.

The password must be at least eight characters long containing one uppercase letter, one lowercase letter and one digit.

ENSURE THAT YOU RECORD THE NEW PASSWORD.

Connecting the doorphone and monitor

Log into the doorphone web interface, browse to INTERCOM \ BASIC and under the first box in the GROUP CALL NUMBER(LOCAL) insert the IP address of the monitor, click SUBMIT to save changes.

Log into the monitor web interface, browse to CONTACTS \ LOCAL CONTACTS and under CONTACT SETTINGS add a name for the doorphone under NAME, in the NUMBER 1 box, insert the IP address of the doorphone, click ADD.

Set your timezone: Go to PHONE \ TIME \ LANG and set the timezone.

Other Things to do…

Send the doorphone video stream to your Cathexis VMS system:

In a web browser open the doorphone web interface and browse to INTERCOM \ RTSP, set a username and password and ensure RTSP is checked at the top.

Log into a setup tab in Cathexis and add the RTSP stream as a camera feed.

Use the doorphone built-in card reader as a reader in your OMNIA system

Follow the wiring guide provided in the box with the doorphone.

Browse to INTERCOM \ WIEGAND, set WIEGAND DISPLAY MODE to RAW, set WIEGAND CARD READER MODE to WIEGAND-26, set WIEGAND TRANSFER MODE to OUTPUT, click SUBMIT.

Need further assistance?

Submit a Support Ticket

FAQ

General

Technical Bulletins

Access Control

AmanoNet

Nexxus220

Omnia

Omnia Lite

PM Tronics Hardware

Amano Readers and Credentials

Legacy Hardware

Partner Products

Video Management Systems

Cathexis Video (Amano Vision)

AmanoDVMS

Vision

Wiring for iDFace to OSDP

How to wire the iDFace reader to an existing OSDP reader module.

1. **Wiring Overview**: Demonstrates how to wire the iDFace reader to an existing OSDP reader module.

2. **OSDP Support**: Installation is supported with the OMNIA system.

2025-06-12 09_39_08-2025-06-12 09_32_24-Window

3. **Connection Instructions**:
– Use one of the provided four-pin plugs for wiring.
– Extend short wires as necessary to reach the OSDP reader module.
– Utilize green and white twisted pair wires (minimum 22 AWG).
– Cut wire to a length sufficient to reach from the iDFace to the OSDP reader module, allowing 30 cm extra.

4. **Wiring Connections**:
– Connect green wire to the blue iDFace wire.
– Connect white wire to the blue and white iDFace wire.
– Connect red and black wires to a 12V DC power supply (2 amps required).

5. **Mounting**: Close the unit with the provided cover and follow mounting instructions.

6. **Wiring to OSDP**: Wire green to the D0/A terminal and white to the D1B terminal on the OSDP reader module.

7. **Dip Switch Configuration**: Set the reader port dip switch to 010010 for OSDP mode.

8. **Next Steps**: Setup the iDFace using the OMNIA software.

Upgrading To OMNIA 4.6.5 and 2019 SQL Express With Tools

How to upgrade OMNIA and SQL Express to OMNIA 4.6.5 and 2019 SQL Express With Tools

Upgrading OMNIA to 4.65 and SQL to 2019 Express

Pre Installation NOTES:

SQL 2019 Express With Tools is only compatible with some Windows Operating System.

Windows 10, 11, and Windows Server 2016, 2019, and 2022 have been tested.

SQL Server Management Studio 19 (SSMS) does not install with the OMNIA.iso, this will have to be downloaded, installed, and used to Attach OMNIA database into SQL.

OMNIA 4.6.5 is compatible with SQL 2014 Express.

Download OMNIA 4.6.5

Navigate to PMTSecurity.com and download the software and save for use at a later step.

OMNIA.exe will Install OMNIA 4.6.5 ONLY

OMNIA.iso will Install OMNIA 4.6.5 and SQL2019 Express

Backup the OMNIA database.

This step is highly recommended. Keep in mind, regular backups should be conducted. A backup kept off the localhost ensures recovery if OMNIA server becomes unrepairable.

See Knowledgebase Article for Backing Up OMNIA Database

https://pmtronics.com/omnia-database-backup

Ensure the current version of OMNIA Server App and/or OMNIA Service is not running.

OMNIA Server App

Exit out of the OMNIA Server App.
Right Click the OMNIA Server App Icon in the “Show Hidden Icons” from the taskbar and select EXIT

If OMNIA is running as a Service, Open Services and Stop the Service.

Detach the Database from SQL using the Sql Server Management Studio (SSMS)

Open SQL Server Management Studio (SSMS)

Connect Using “Windows Authentication”

Expand the Database tree, Select OMNIA and Right Click, Select Tasks then Select Detach.

Select Drop and then Select OK

Create a Copy of the OMNIA Database and the OMNIA Database log file. Save for use in a following step

Navigate to C:\OMNIA\Database\

Select and Copy BOTH the OMNIA.mdf and OMNIA_log.ldf files. Save files where they can be accessed again.

Stop the current SQL service

Open the Services, Search for SQL Server, Right Click and Select Stop

Rename the current OMNIA folder.

We recommend this step as a precaution, keeping the previous OMNIA version folder ensures the ability to roll back to the previous version in case of upgrade failure. Renaming the OMNIA folder will provided a clean path of installation for the new software version. The OMNIA installation will create a new OMNIA folder.

Navigate to C:\OMNIA, highlight the OMNIA folder, right click and select rename.

Name the folder something else. ex. OMNIA4_5

Uninstall the older version SQL Server Management Studio as well.

If the existing site has SQL 2014 configured, the uninstallation of SQL 2014 is required before installing 2019. The OMNIA installation does not upgrade SQL 2014 to SQL 2019 automatically and the SQL 2019 Installation will not occur.

Begin the OMNIA 4.6.5 Installation

Mount the OMNIA 4.6.5 .ISO

Right Click OMNIA.exe and run as AdministratorUsing the new OMNIA installer, follow the prompts to complete installation.

Accept the Agreement and Select Next

Select what options you want installed.

In this example we are installing OMNIA, the OMNIA Plugin Mgr, and SQL 2019 Express with tools. We will be also running the SQL Configuration and Scripts.

Confirm a Database backup has been made, or a copy of the database has been made.

If you receive the message below, you have not completely uninstalled the previous version of

SQL express completely. Select Yes and Next

Leave this page blank unless the basic OMNIA information has been changed/updated.

Select Next

The below error is common and does not cause concern. SQL has not been installed yet so it cannot connect to the SQL Instance, Select Yes, then Next

This is a false indicator, this installer will not upgrade SQL 2014 to SQL 2019. Select Yes

Select if you would like a short cut for the OMNIA Server App to be placed on the desktop,

Select Install

The installation process may find programs that need to be restarted, Select Automatically close the applications then select Next

The Installation Wizard will complete.

NOTE:

Do not start OMNIA now, You will need to place the OMNIA Database and Log File into the new OMNIA installation database folder before starting OMNIA.

In the C: drive you will see two OMNIA folders.

Navigate to C:\OMNIA\Database and Place the copy of the OMNIA.mdf and OMNIA_log.ldf files there.

Download and install the latest version of the SQL Server Management Studio App.

Download from Microsoft.com and run the Installer as Administrator

Open the SQL Server Management Studio App

Log into SSMS with “Windows Authentication” with the Encryption set to “Optional”

Highlight Databases, Right Click and Select Attach

In the Attach Database Window

Select Add and a Locate Database Files window opens,
in the Locate Database Files window, Use the tree to Navigate to OMNIA, click the (+) to Expand OMNIA
Select database
Select the OMINA.mdf file
Select OK

In the next window, in the Database to Attach field, scroll right to display the “Owner” Column. Use the dropdown to select sysdba as the owner.

In the Attach Database window and in the Databases to attach window, Scroll right
Find the Owner Column
Use the dropdown to select sysdba as the owner
In the OMNIA database details, Scroll right to the Current File Path
Verify location of database and log file is correct.
Select OK

Start OMNIA Server App.

Navigate to C:\OMNIA\Bin64.

Run OMNIA.exe as Admin

If you get Database connection test failed.

Replace the sysdba password with masterkey and select Test Database Connection

The End Result will be as below,

Select Save and Restart.

OMNIA is now Upgraded