Security Best Practices & Support

Set a PMT Security Device IP Address via Laptop

How to Set the IP Address of a PMT Security Device by Directly Connecting With a Laptop

When a PMT Security controller cannot be discovered on the network, the issue is often related to an unknown or misconfigured IP address. This situation commonly occurs during initial installation, device replacement, or when equipment is moved between sites.

This guide is written for technicians and system integrators who need a reliable, field-tested method to assign an IP address by directly connecting a controller to a laptop. The steps below reflect standard PMT Security deployment practices and ensure the device can be safely configured and returned to the network without disrupting system communication.

The OMNIA Discovery Tool is required to perform this task. It is included in the OMNIA software suite after installation.

If OMNIA is not yet installed on your laptop, visit our download center and access OMNIA.exe, and install it. After installation, an OMNIA folder will be located on your C: drive.

Step 1 — Connect the Device to Your Laptop

Use an Ethernet cable to connect the access controller directly to your laptop or PC via its Ethernet port.

Laptop with Direct Connection using Ethernet Cable

Step 2 — Restore the Controller to Factory Defaults

If the controller’s IP address cannot be found:

Change Dip switch one to ON, then power cycle the device.
Keep Dip switch one ON for at least 45 seconds.
Set dip switch one back to OFF.

After this process, the controller will revert to the default IP address of 192.168.100.1.

Configure Your Laptop’s Network Settings

If Your Laptop Is Using Automatic IP

Open View Network Connections from the Windows search bar.
Right-click the Ethernet network adapter and select Properties.
Double-click Internet Protocol Version 4 (TCP/IPv4).

Choose Use the following IP address.
Enter an IP address on the same subnet as the device’s default IP (e.g., 192.168.100.x, but not .1).
Set the subnet mask to 255.255.255.0.
Enter 192.168.100.1 as the default gateway.
DNS server can be any valid DNS — for example, 8.8.8.8 and 8.8.4.4.

Screenshot of Internet Protocol Properties

This configuration will not interfere with device communication.

You can confirm your laptop’s settings by opening Command Prompt and typing ipconfig.

If Your Laptop Already Uses a Static IP

In the IPv4 Properties window, select Advanced….
Under the IP addresses section, click Add….
Add an IP address in the 192.168.100.x range (again, not .1).
Set the subnet mask to 255.255.255.0.
Use 192.168.100.1 as the gateway address.

Close both windows once the new address has been added.

If Your Laptop Already Uses a Static IP

In the IPv4 Properties window, select Advanced….

Under the IP addresses section, click Add….
Add an IP address in the 192.168.100.x range (again, not .1).
Set the subnet mask to 255.255.255.0.
Use 192.168.100.1 as the gateway address.

Close both windows once the new address has been added.

Use the OMNIA Discovery Tool

Navigate to: C:\OMNIA\bin64

Open the Discovery Tool.
Choose either:
- Search for Devices (Subnet) — automatically scans the network, or
- Search for Device (By IP) — enter 192.168.100.1 (the default) and click OK.
When the device appears in the results, double-click it to open its network settings.
Set the following:
- Static IP
- Desired IP Address
- Subnet Mask
- Gateway
Use masterkey as the password.
Click Save — you will see a confirmation message.

Important Notes

Do not select Safe IP — this setting limits communication only to the laptop and prevents network access.
Enter the correct subnet mask and gateway — incorrect values can prevent the device from communicating properly once it is placed back on the network.

What’s Next?

Once the device’s IP configuration has been saved:

Proceed with system integration or software setup
Install the device on your network

Frequently Asked Questions (FAQs)

Why can’t my PMT Security device be discovered on the network?

If the device has an unknown, incorrect, or unreachable IP address, it may not respond to network discovery tools. In these cases, a direct laptop connection is required to manually assign a valid IP address.

Do I need OMNIA installed to change the IP address?

Yes. The OMNIA Discovery Tool is included with the OMNIA software installation and is required to locate the device and update its network settings.

What happens if I select Safe IP in the Discovery Tool?

Safe IP restricts communication to the local laptop only. This setting should not be used when configuring a device for normal network operation.

What is the default IP address after factory reset?

After restoring the controller to factory defaults using dip switch 1, the device will use the default IP address 192.168.100.1..

What password is required to change the device IP settings?

Use masterkey when prompted in the OMNIA Discovery Tool.

What IP address should my laptop use during direct connection?

Your laptop must be set to an IP address on the same subnet as the controller, such as 192.168.100.x (excluding .1), with a subnet mask of 255.255.255.0.

Need further assistance?

Submit a Support Ticket

Technician Resource

Setting IP addresses in the field doesn’t need to slow you down.

Download our Technician Checklist: Setting a Device IP via Laptop — a concise, step-by-step reference designed for on-site troubleshooting and commissioning.

How to request a license when upgrading OMNIA.

This is the process to request an OMNIA Version 5 and higher license when upgrading.

How to request a license when upgrading OMNIA.

-Licensing Tool
Install the OMNIA Licensing Tool at PMTsecurity.com

Click: Support

Click: Download Center

Select: Access Control

Select: OMNIA

Select: OMNIA Software

Select: OMNIA License Tool

Right click on the .exe file and Select: Download

Right Click and download as Administrator

Select: Next

Select: “I accept the agreement” then click: Next

Select: Next

Select: Install

You will see the download as shown below.

Select: Finish

Once the Licensing Tool has finished downloading Open File Explorer.

Open: This PC ► Windows (C:) ►OMNIA ►License Tool Then Select the Application Licensing Tool

Confirm your database credentials.

Select: Continue

Select: Next

The license you are requesting will be associated with the server you make the request from.

Select OK

Select: Next

If you have Unlicensed Devices, they will appear in this section.
Select: Next

Select: Request License

Take note of the recommended software as shown below. Example- (APU935)
Select: Apply

-Get Machine ID

Go to the download center at PMTSecurity.com.

Select: Access Control by clicking the down arrow.

Select: OMNIA.

Select: OMNIA Utilities

Look for OMNIA License Utility (All Versions)

Download and Extract the GetMachine_ID UUID – NO_WMIC.zip

After downloading the zip folder. Right click and select Extract All… Remember the saved location of the extraction.

Open the Extracted Folder

Select: get_machine_id

Once you run the file. It will show you the UUID and Machine_id.

This will also create file that you attach to the license request.

-OMNIA License Request Form

Complete the form that is show below.

Example for the First four lines.

Example for the next four lines.

Click the down arrow. A list of availableible licenses will populate.

From the list, look back to the Licensing tool to see what was recommended.

From the Machine ID install and running the .exe upload the machine_id file.

Choose File and select the machine_id to upload.

Fill out any secondary information and Click Submit.

Need further assistance?

Submit a Support Ticket

FAQ

General

Technical Bulletins

Access Control

AmanoNet

Nexxus220

Omnia

Omnia Lite

PM Tronics Hardware

Amano Readers and Credentials

Legacy Hardware

Partner Products

Video Management Systems

Cathexis Video (Amano Vision)

AmanoDVMS

Vision

How to get PMTSecurity a copy of the AmanoNet Access Control Database

Before we can upgrade your AmanoNet Access Control System to OMNIA, we will need a copy of your Current Database to run an Evaluation.

The Evaluation is needed to determine what installed Hardware is compatible with OMNIA.

Get a copy/Make a backup of the Database

AmanoNet will have either a Firebird Database or a SQL Database

Navigate to C:\AmanoNet\Database

NOTE: There may be multiple database’s in that database folder

An Active AmanoNet Firebird Database will be named AmanoNet.FDB only, will not have any other wording or symbols before, in the middle, or after it. The current database should have the current date on the file.

An AmanoNet SQL Database will have two files associated with it, named DB400 and DB400_log.

Please ensure you include both DB400 and DB400_log for the upload.

To Ensure a proper non corrupted copy. It is highy suggested you make a backup of the Database and then upload a copy of the backup to the upload link provided in this Article.

Below are Knowledge Base Article links regarding backing up an AmanoNet Database

AmanoNet Back up using IB Console

ImproNet/AmanoNet Database Backup: SQL

Use the below Upload Link

https://pmtronics.sharepoint.com/:f:/s/PMTronics/EtvE7pQ-KdNFmw8lbbRXMPoBj4yZ0vf8cYw7xCXapWvXJA

Need further assistance?

Submit a Support Ticket

FAQ

General

Technical Bulletins

Access Control

AmanoNet

Nexxus220

Omnia

Omnia Lite

PM Tronics Hardware

Amano Readers and Credentials

Legacy Hardware

Partner Products

Video Management Systems

Cathexis Video (Amano Vision)

AmanoDVMS

Vision

OMNIA CSV Imports

How to import Tagholders into OMNIA with a .CSV file

OMNIA CSV Imports

The OMNIA application provides a simple CSV import utility that can be used to import tagholders, vehicles and visitors.

Create a CSV file with headers and required data. A list of fields available for import can be seen in the table below.
The minimum needed data to import is First Name, Last Name, and ID Number

Birthday	Fax (H)	Postal Address (W)
Company	Fax (W)	Second Name
Department	First Name	Street Address (H)
Device Serial No	Gender	Street Address (W
Driver’s License No	ID Number	Suffix
Email (H)	Last Name	Title
Email (W)	Mobile Number	Vehicle Color
Email Address	Name of person visiting
Employee No	Position
Employer	Postal Address (H)

CSV Document should resemble this:

Go to the OMNIA Server Application and select the TOOLS tab:

Click the ‘Browse’ button and browse to your saved CSV file and select the file:

The Browse box should now show the path to your CSV file.

Move down to Step 2: Column Mapping, before doing anything else, create a New Profile Name. In the left of the table, you will see the column headers from you CSV file, we now need to map those to fields in the database that we want to populate with the import.

Map the source to destination by clicking on the red DESTINATION rows on the right, these are drop-downs that you can use to map your CSV source to the correct field in the database, save the profile by clicking the save button:

The saved profiles will be available for subsequent imports using the same .CSV file.

Move down to Step 3: Process File, press the Process button

Review the summary at the bottom to confirm that the import was successful:

Errors or failures are usually caused by the use of special characters, extra spaces before or after records, lines between records or mismatches between source and destination mapping.

Need further assistance?

Submit a Support Ticket

FAQ

General

Technical Bulletins

Access Control

AmanoNet

Nexxus220

Omnia

Omnia Lite

PM Tronics Hardware

Amano Readers and Credentials

Legacy Hardware

Partner Products

Video Management Systems

Cathexis Video (Amano Vision)

AmanoDVMS

Vision

Akuvox R20 Wiring Diagram to Wiegand Reader Module (WRM)

How to wire an Akuvox R20 to a Wiegand Reader Module