• Skip to primary navigation
  • Skip to main content
PMT Security Logo

PMT Security

Advanced Access Control

  • Home
  • About Us
    • Our Partners
    • Our Integrators
  • Solutions
    • Residential
    • Government Facilities
    • Education
    • Retirement
    • Manufacturing
    • Retail Businesses
    • Campgrounds & Outdoor Resorts
  • Products
    • Access Control
      • Control Features
      • Reporting & Monitoring
      • Control Module
      • Digital IO Module
      • Reader Module
      • Readers
    • Video Management
      • Analytics
      • Security Cameras
    • Visitor Management
  • Support
    • Knowledgebase
    • Download Center
    • License Request
    • RMA Request Form
  • Blog
  • Contact Us

Knowledgebase

Knowledge Database

Looking for support? Check our knowledge database for the answer.

We pride ourselves on providing the World’s Finest Technical Support™.  Our team is dedicated to answering your questions and resolving any issues you may have before, during and after installation of our products.

Support normal hours are 8am-5pm Monday through Friday, with after hours support available for emergencies.

Submit a Support Ticket
Download Center

FAQ

General

Can I initiate RS485 comms to a terminal from an existing IP terminal?

How to Select the Right Cable for the job

IDEMIA Sigma Lite Readers NOT compatible for use in AmanoNet or Nexus220

Network Configuration – Best Practices

Technical Bulletins

OMNIA Run as a Service fix for v4.x

Access Control

AmanoNet

AmanoNet Back up using IB Console

AmanoNet Minimum PC Requirements and Specifications

AmanoNet System Migration Notes

Archive Tagholders in AmanoNet

Archive Transactions in AmanoNet

AutoID IP Hardware in AmanoNet

How to move AmanoNet Access Control System from one PC to another (Firebird)

IDEMIA Sigma Lite Readers NOT compatible for use in AmanoNet or Nexus220

ImproNet/AmanoNet Database Backup: SQL

NOTICE! UPGRADE TO AMANONET 7.74 – EC2/400i NO LONGER AVAILABLE

Replace 400i Controller over Ethernet

Replace 400i Controller over RS485

TCP and UDP ports for ImproNet/AmanoNet

Unlock on First Tag in AmanoNet

Nexus220

Change Default Password in Nexus220

Database Migration from Nexus220/IXP220 to OMNIA

How to fix a Java SE Binary Error in Nexus220 Software

How to get a copy of a database from Nexus220 Software

How to move Nexus220 to a different PC

IDEMIA Sigma Lite Readers NOT compatible for use in AmanoNet or Nexus220

Move Nexus220 Access Control System from one PC to another (Firebird)

Nexus220 Firmware Upgrade

Nexus220 Notifications Configuration/Email Configuration

Nexus220 The number of doors for this license has been exceeded

Nexus220 Web Reports Using Microsoft Edge

Reduce length of time on buzzer for readers in Nexus220

Replacing Nexus220 Controller with APC Controller and Wiegand Reader Module

Using Contextual Help and Key Assist For Nexus220

OMNIA

Adding Widgets to the OMNIA Dashboard

Basic Trouble Shooting OMNIA

Batch Operations OMNIA

Change SYSDBA Password in OMNIA

Configuring Web Session Timeouts in OMINA

Create a Database for OMNIA 4.5 After Running the .iso

Create a Site Lockdown Input for OMNIA

Creating an Input on a Wiegand Reader Module to Generate a Lockdown/Emergency Mode For a Single APC Controller In OMNIA

Creating Operator Profiles

Creating Relay Actions I/O in OMNIA

Deleting Tag Holders in OMNIA

Door Does Not Open After Presentation To The Reader

Email Notifications In OMNIA

Emergency Mode On The Dashboard

Firmware Upgrade: Using the new Firmware Upgrade Utility

How to Install The OMNIA Plugin Manager

How to Print Tags in OMNIA

How to set OMNIA Access Groups, Areas, and Device Time Patterns

How to Use The OMNIA Card Designer

Installing SQL Server Express 2014 With Tools for OMNIA

Is it possible to move or migrate hardware modules between sites in OMNIA?

Lockout Delay and Timed Anti-Passback

Log4j Vulnerability

OMNIA 4.1 Installation Guide (Updated)

OMNIA 4.x – Requirements Specification

OMNIA CSV Imports

OMNIA Database Backup SQL 2014

OMNIA DATABASE BACKUP USING SQL 2019

OMNIA Firmware Upgrade Tool

OMNIA Hardware Installation

OMNIA Hardware Offline Validation

OMNIA Plugin Service not working

OMNIA Reports

OMNIA Tagholder Enrollment

Resolving log4j Vulnerabilities

Running OMNIA as a Service

Setting up a Behavior on an OMNIA Reader Profile (a.k.a Terminal Modes in legacy systems)

Step by Step Install of OMNIA 4.6.5 with 2019 SQL Express and SQL Management Studio

Unlock On First Tag In OMNIA

Updating OMNIA Printer Persistence File

Upgrading OMNIA License

OMNIA Lite

Convert a Nexus Lite Database into OMNIA Lite Database

OMNIA LiTE Backup

PM Tronics Hardware

Amano Readers and Credentials

Change Modulation mode on XQT904 Quad Transmitter
How do I change Wiegand Output Mode on Amano readers?

Legacy Hardware

Factory Reset legacy Amano IP Cameras (sold prior to 2018)

Factory Reset Nexus220 controller

How do I factory reset the EC2 (400i) controller?

Setting IP on PMTronics Inc. Access Control Hardware

Partner Products

Partner Products

IDEMIA Sigma Lite Readers NOT compatible for use in AmanoNet or Nexus220

Setting Read Range on a Conekt Reader

Video Management Systems

Cathexis Video (Amano Vision)

Cathexis Video AV (AntiVirus Exceptions)

AmanoDVMS

Which AmanoDVMS ports need to be open on my firewall?

Vision

AmanoVision web access user name case sensitivity usage

PMT Security

Copyright © 2025 PMT Security, Inc. | All Rights Reserved